Frequently Asked Questions

Dr. D Signature Clinic is a doctor-led medical clinic in Malaysia dedicated to advanced, personalised care across three integrated pillars: Skin, Mind and Longevity. Every treatment plan is guided by experienced doctors rather than a one-size-fits-all approach, so recommendations are shaped around your specific concerns, health history and goals. The clinic combines medical expertise with modern technology to help patients look, feel and perform at their best.

We offer skin treatments, Exomind (ExoTMS) mind wellness therapy, and regenerative medicine, including stem cell and exosome therapy. These services fall under our three core pillars of Skin, Mind and Longevity, reflecting a holistic approach to wellness rather than treating each concern in isolation. The exact treatments recommended for you will depend on a consultation and assessment with our doctors.

Our clinic is located in Bangsar South, Kuala Lumpur, a well-connected commercial area that's easy to reach from across the Klang Valley. Full address details, opening hours and directions are available on our Location page. If you're planning a visit, we recommend booking a consultation in advance so our team can prepare for your appointment.

During a consultation, our doctors take time to listen to your concerns and understand what you're hoping to achieve. They then conduct a thorough assessment, which may include reviewing your medical history and examining the area of concern, before recommending a personalised treatment plan tailored to your goals. You're welcome to ask questions at every step, and no treatment goes ahead without your understanding and consent.

Yes. Exomind (ExoTMS) is our signature non-invasive brain stimulation therapy, registered in Malaysia for depression-related conditions. A doctor-led assessment confirms whether it's the right fit for you. You can find more detail on how it works on our Mind Wellness page.

Yes, we offer regenerative medicine services including stem cell therapy, exosome therapy and related approaches aimed at supporting the body's natural repair processes. As with all our treatments, suitability is confirmed by our doctors through a thorough assessment before any therapy is recommended. This helps ensure the approach chosen is appropriate for your individual health and goals.

Yes. Stem cell therapy at Dr. D Signature Clinic is assessed and administered under doctor-led care, following a thorough suitability assessment. This process typically involves a consultation to review your health history and goals, so our doctors can determine whether stem cell therapy is an appropriate option for you. Every step of the treatment is overseen by our medical team.

Yes, every treatment is supervised and guided by experienced doctors, from the initial consultation through to aftercare. This means treatment decisions are based on medical assessment rather than being chosen off a menu. It's a core part of how the clinic is run across all three of its pillars.

Our clinic is in Bangsar South, Kuala Lumpur, in a location that's convenient to reach for patients across the city. You can find the full address, opening hours and directions on our Location page. We recommend booking a consultation ahead of your visit so our team can prepare for your appointment.

What sets us apart is our doctor-led, evidence-informed approach across three integrated pillars: Skin, Mind and Longevity. Rather than treating each concern separately, our doctors can consider how these areas relate to your overall wellbeing when recommending a plan. This personalised, whole-person approach shapes every consultation.

We offer skin treatments, Exomind (ExoTMS) mind wellness therapy, and regenerative medicine, including stem cell therapy. Each service area is led by experienced doctors and grounded in a personalised assessment process. The specific treatments suitable for you will depend on your consultation.

Our doctors begin by listening to your concerns, then assess your condition, which may include reviewing your medical history, before recommending a personalised plan. You're encouraged to ask questions throughout, so you fully understand the reasoning behind any recommendation. No treatment is carried out until you feel informed and ready to proceed.

Our medical team includes Dr. Dinesh Kanasen and Dr. Sarahanna, both LCP Certified Aesthetic Doctors. They oversee treatment across the clinic's Skin, Mind and Longevity pillars, ensuring every plan is doctor-led from consultation through to aftercare. You can read more about their backgrounds on our Doctors page.

You can visit our Bangsar South clinic in Kuala Lumpur, see our Location page for the full address, opening hours and directions. If you're planning your first visit, booking a consultation in advance helps our team prepare for your appointment. Our contact details are also available if you have questions beforehand.

Your first visit begins with a one-on-one consultation where a doctor listens to your concerns, reviews relevant history and discusses possible options before any treatment is recommended. Consultation fees, if applicable, are confirmed when you book, so there are no surprises on arrival.

Appointments are strongly recommended so a doctor has time to properly assess you, though we do our best to accommodate genuine walk-ins where the schedule allows. Booking ahead, online, by phone or via WhatsApp, is the most reliable way to secure a time that works for you.

The clinic is generally open through the week with slightly shorter hours on Saturdays; exact current hours and step-by-step directions are listed on our Location page. We recommend confirming your appointment time when booking, especially around public holidays.

All medical and injectable procedures are performed or directly supervised by our doctors; some preparatory steps of a treatment, such as cleansing before a facial, may be carried out by trained clinic staff under that supervision. Anything involving needles, devices or medical judgment stays with our doctors.

Both Dr. Dinesh Kanasen and Dr. Sarahanna are LCP Certified Aesthetic Doctors overseeing care across the clinic's Skin, Mind and Longevity pillars. Full details of their individual backgrounds, training and areas of focus are available on our Doctors page.

We accept major payment cards and other common payment methods in-clinic; for larger treatment plans, instalment options may be available and can be discussed with our team during your consultation. Full, transparent pricing is always confirmed before any treatment begins.

Yes, we welcome patients travelling from overseas for treatment, and our team can help coordinate consultation timing, treatment planning and follow-up care around your travel schedule. We recommend reaching out ahead of your trip so a plan can be put in place before you arrive.

We ask patients to give as much notice as possible if they need to reschedule or cancel, so the appointment slot can be offered to another patient. Specific notice periods and any related terms are confirmed at the time of booking.

Patient records and consultation details are kept confidential and are only accessed by the medical team directly involved in your care, in line with standard medical confidentiality practice. Your information is never shared with third parties without your consent.

The clinic follows standard medical-grade hygiene protocols, including single-use needles and sterile disposable items for all injectable and device-based treatments, alongside routine equipment sterilisation between patients. These standards apply consistently across every treatment room.

Yes, after your consultation and assessment, your doctor will outline the recommended treatment plan along with clear pricing, so you can make an informed decision before committing to anything. There's no obligation to proceed on the day of your consultation.

Bangsar South is a well-connected area with nearby parking options and is accessible via public transport, including rideshare and LRT links in the vicinity. Specific directions and the closest parking options are detailed on our Location page.